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Return Policy

 

EXCHANGES

IF YOU'D LIKE TO MAKE AN EXCHANGE, PLEASE FOLLOW OUR RETURN POLICY AND PLACE A NEW ORDER FOR THE PRODUCT YOU DESIRE. THIS WILL ENSURE THE PRODUCT IS AVAILABLE AND GETS TO YOU QUICKER.

 

RETURN POLICY

  • MERCHANDISE CAN ONLY BE RETURNED IF PURCHASED ONLINE DIRECTLY FROM RVCA.COM

  • MERCHANDISE MUST BE RETURNED WITHIN 30 DAYS OF RECEIVING YOUR ORDER. 

  • MERCHANDISE MUST BE IN ORGINAL CONDITION. 

  • ITEMS LISTED AS FINAL SALE CANNOT BE RETURNED FOR A REFUND. 

  • SHIPPING CHARGES INCURRED DURING CHECKOUT ARE NOT REFUNDABLE. 

  • PACKAGES THAT ARRIVE COD MAY BE DENIED, OR THE COD AMOUNT MAY BE DEDUCTED FROM YOUR RETURN. 

 

CREATE A RETURN LABEL

FOR CLUB MEMBERS, RETURN SHIPPING LABELS ARE FREE.FOR CANADA RETURNS, PLEASE SEND EMAIL TO info@decoprivatelabel.com

FOR ALL OTHER GUESTS, RETURN SHIPPING LABELS ARE $5.95, THIS AMOUNT WILL BE DEDUCTED FROM YOUR REFUND.

ONCE YOUR RETURN HAS BEEN RECEIVED BY OUR WAREHOUSE, PLEASE ALLOW UP TO 7-10 BUSINESS DAYS TO COMPLETE.

ADDITIONAL PROCESSING TIME MAY OCCUR DEPENDING ON YOUR FINANCIAL INSTITUTION BEFORE THE FUNDS APPEAR ON YOUR ACCOUNT.

 

TRACKING YOUR RETURN

YOU WILL BE NOTIFIED VIA EMAIL THROUGHOUT YOUR PACKAGE JOURNEY AND ONCE YOUR REFUND HAS BEEN PROCESSED.